SNAP FAQs for Parents

Click on the button at the top of the page to “Log into Snap”, or click here. Once on that page, click “Create a New Account”. Click start, and fill out the necessary information. At the bottom, click next. Read and agree to our required documents. Click Save. You now have a snap account!

Log into SNAP, and click on the 3 horizontal lines at the top left to show the menu. Click on “cards”. Select “Add” and enter your card and billing information. Then select whether or not you would like to be on Auto draft, or just keep the card on file for future use.

Once you have created an account and logged in, click on the 3 lines in the top left hand corner. Select “classes”. Click on your preferred location. Click on “Special Events”. Select the type of event (ex: Parent’s Night Out). Click on the specific event that you are wanting to enroll in. Click “Enroll” in the top left hand corner. Select which child you are wanting to enroll. Click on the date of the event and add to cart. If you want to enroll multiple children, click “add another enrollment” and follow the same steps again. Click “checkout” then “continue”. Either pay with your card on file by clicking “pay now” or enter a new card.

Once logged in, make sure the menu on the left hand side is open, as well as the section titles “My Account”. Select “Makeups”. Select the make-up credit you are wanting to use by clicking on your child’s name. Select the date of the desired makeup class, then the class from the list below. Remember that makeups can only be scheduled 7 days out. If you are wanting to schedule a make-up for a class in a different level or program, you will need to give us a call.

Once logged in, click on “classes” and then your preferred location. Click on “Birthday Parties”. Select your desired month, then date, then time. Click on an open lobby (that fits your child’s age requirement if applicable). Click “enroll” in the top left hand corner. Select your child who will be having the birthday party. Click on the date of the party and “add to cart”. Click continue and enter your payment information. You will receive a call within 72 hours to finalize details for your party.

Please note that if you are looking to schedule a Ninja Party, you will need to go into the CA Ninja – Huffmeister Location folder rather than the Huffmeister Location before selecting “Birthday Parties”. At this time, Ninja Parties are only offered at our Huffmeister Location and our Dowdell Location.

You do NOT need to be enrolled in classes to attend special events.

You do not need to call us when your child will be out. When your child’s coach takes attendance, you will automatically receive a makeup to schedule at your convenience.

If you are coming for a free trial class, YES! We will check you in and be sure that all of your required documents are signed. If you are coming for your regularly scheduled class or a makeup class (and you have already scheduled the makeup), your child will already be on their coach’s roll and you do not need to check in.

Log into Snap. Click on “My Account” and then evaluations. Your children’s evaluations will be listed by child. Click on each child’s name to view their evaluations.

While viewing your child’s evaluation, you can see if they “passed” at the top left hand corner. The slider bar will be green. (Please be sure you are viewing the correct level & evaluation – the most recent level evaluation will be at the top. You can compare past evaluations for the same level side by side by clicking on the level name.)

If your child “passed” their evaluation, congratulations! YOU WILL STILL NEED TO CALL OR SEE THE KIOSK TO MOVE THEM TO THE NEXT LEVEL. If your child did not “pass”, then they may just need a bit more time in the level that they are in to master the skills there. We hold formal evaluations 3 times a year (Spring, Summer & Winter), but our coaches are always informally evaluating students and will let you know if your child is ready to move up sooner. As always, please contact your child’s coach before or after class if you have any questions about their evaluation. If you have any questions about this process, feel free to contact our main office.

Currently, the only way to transfer your child’s class to a new level, or day/time is to ask our office staff for help. Please give us a call or visit us at the kiosk when you need to transfer your child into a new class.